I am Charles J Rossi, a retired military veteran who has served 23 years in the US Air Force and the NY Air National Guard and I started this service to assist others to get past the stumbling blocks and fear of owning a computer. Read more about me here.
Both of these distinguished organizations have taught me to be self-motivated and to think outside the box. I believe that, today’s computer industry, you have to “work smarter, not harder“, and use the tools that the industry has laid out before you to make your day-to-day computer skills be more productive.
Having been employed by outstanding companies such as the Bank of New York, Computer Associates and Hewlett-Packard, I have been recognized for strengths in problem solving, organizational skills and multi-tasking across a broad range of systems and programs. That same skill set can be brought to you to assist in training you to manage everyday needs on your computer.
I have been in the IT industry since 1977, concentrating on LAN management, OS deployments, patch management, computer client support, computer troubleshooting and resolution, and learned to work with many end-users, both at the job and in a home, to take what seems to be a difficult computer task and teach it in a way where the everyday user can understand.
I hold a CompTIA A+ certification that is recognized in the IT industry that an individual has the knowledge and skills for installing, maintaining, customizing, and operating personal computers.
I also hold a CompTIA Security+ certification which is a well-respected, vendor-neutral security certification. Security+ credential holders are recognized as possessing superior technical skills, broad knowledge and expertise in multiple security-related disciplines.
A recent addition is the CompTIA Network+ certification. It validates the essential knowledge and skills needed to confidently design, configure, manage and troubleshoot any wired and wireless networks. CompTIA Network+ certified individuals are in-demand worldwide.
I continue to strive to learn about computer technology and currently pursuing certifications in CompTIA Linux+, Cloud+ and Microsoft Server 2012.